Lifetime Exchange

  • We offer a Lifetime Exchange on all purchases made from Alapatt, within India. The product along with the original product certificate, can be exchanged based on its current market value, with deductions towards making charges.
  • This means your product's current value, including the price of metal, diamonds and colored stones, will be determined based on product specifications and the current price listed on our website.
  • If you received a discount or free gift while making your purchase, we will be authorized to deduct the original discount amount or free gift value, as applicable. You can choose to return the free gift as well.
  • Jewellery returned showing signs of alteration by anyone other than Alapatt shall not be accepted for exchange. Based on our quality inspection, we reserve the right to change the exchange amount of the product.
  • The value of the exchanged product after deductions towards making charges and discounts will be credited to your Alapatt account. This remains valid for 30 days and can be used to purchase anything on our website. The value cannot be encashed. The exchange deduction is given below*.
# Category Exchange Deduction
1 Diamond
Value less than INR 10,000 INR 2500
Value between INR 10,000 to INR 60,000 20% of the invoice value (before GST)
Value above INR 60,000 15% of the invoice value (before GST)
2 Gold
Value less than INR 10,000 (Based on current market value) Current market value less INR 35 /gm plus INR 300 for courier
Value above INR 10,000 (Based on current market value) Current market value less INR 35 / gm plus 3% of the value for courier.